Hands off our tea break! – News from Receive and Distribution at Southmead hospital

Circulated in Vital Signs no.6, amongst colleagues at Southmead and the BRI…

Have you ever worked in receive and distribution (R&D)? It’s quite mental, as so many deliveries arrive each day. Each packet has to be opened, the content compared with the invoice, then each individual delivery has to be entered into the computer system and an additional form has to be attached to the parcel. This is done by four, five guys standing at a large table all day. Some departments order literally five screws or similarly small amounts, meaning, the volume of deliveries is massive. They then have to be sorted according to destination within the hospital and delivered there. The work volume has intensified even more since the opening of the Bristol Surgical Centre on campus, as many items have to be shipped back and forth. It’s pretty much non-stop, so you definitely need a little breather, a little break. 

A few months ago, management decided to take away the ‘unofficial’ tea break of 15 minutes, because some people were allegedly ‘abusing’ it. Whether this is true or not has to be dealt with within the team of R&D workers themselves. The main question that is relevant for most workers in the hospital is:

Can management just take away an ‘unofficial’ tea break?

Management usually says that these kinds of breaks are ‘discretionary’, meaning voluntary, and can be taken away again by management decision. Slow your horses, boss! If you have had an extra break every day for a considerable period of time, you become entitled to this break even if it is not ‘official’, meaning, if it is not part of your formal work contract. This is called ‘custom and practice’. If there is a regularity and mutual agreement, e.g. that all workers get off earlier on a Friday, or a certain bonus for Christmas, you develop a right to such things, even if they are not written down anywhere. But as usual, rules and regulations can be interpreted in all kinds of ways, so in the end it’s a question of collective pressure: do we let management take away our deserved break, or not! 

Has anything like that happened to you before?

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